Terms of service

Welcome to Only Essentials.
The terms “we”, “us” and “our” refer to Only Essentials, operated by Roots and Rise Ventures.

Only Essentials operates this website and online store to provide wellness products and related services to customers in India. Our store is powered by Shopify, which enables us to sell products and services to you.

By visiting or using our website, you agree to be bound by these Terms & Conditions, including all policies referenced herein.

If you do not agree to these terms, you should not access or use our services.


ELIGIBILITY

By using this website, you confirm that you are at least 18 years of age or accessing the website under the supervision of a legal guardian.


PRODUCTS & INFORMATION

  • All products sold by Only Essentials are wellness and nutritional products.

  • Product information is provided for general awareness only.

  • Our products are not intended to diagnose, treat, cure, or prevent any disease.

  • Results may vary from person to person.

Always consult a qualified healthcare professional before using any wellness or nutritional product, especially if pregnant, nursing, on medication, or having a medical condition.


ORDERS & PAYMENTS

  • Placing an order constitutes an offer to purchase.

  • Orders are confirmed only after successful payment.

  • We reserve the right to cancel or refuse any order at our discretion.

  • Prices are subject to change without prior notice.

  • All payments are processed through secure third-party payment gateways.


SHIPPING

  • Orders are processed within 1–3 working days.

  • Delivery timelines may vary based on location and logistics.

  • Shipping delays caused by courier partners, weather, or unforeseen events are beyond our control.

Please refer to our Shipping Policy for more details.


RETURNS & REFUNDS

Due to the nature of consumable wellness products, returns are not accepted once the product has been opened or used.

Returns or replacements are applicable only if:

  • The product is damaged during transit

  • The wrong product has been delivered

Requests must be raised within 48 hours of delivery with proper proof.

Please refer to our Return & Refund Policy for complete details.


INTELLECTUAL PROPERTY

All content on this website, including text, images, graphics, logos, and product designs, is the intellectual property of Only Essentials / Roots and Rise Ventures and may not be copied, reproduced, or used without written permission.


THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of such websites.


LIMITATION OF LIABILITY

To the fullest extent permitted by law, Only Essentials shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Use of products is at the customer’s own discretion and responsibility.


PRIVACY

Your personal information is governed by our Privacy Policy. By using our website, you consent to the collection and use of information as described therein.


GOVERNING LAW

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of Indian courts.


CHANGES TO TERMS

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective upon posting on the website.


CONTACT INFORMATION

Trading Name: Only Essentials
Legal Entity: Roots and Rise Ventures
Email: rootsandriseventures@gmail.com
Country: India

For any questions regarding these Terms & Conditions, please contact us at the above email address.


COMPLIANCE NOTE

All products are manufactured in FSSAI-licensed facilities and comply with applicable Indian food and safety regulations.